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I'm looking for a part-time administration role for Monday - Wednesdays. I'm an experienced office administrator and fluent with Microsoft Office, G-Suites and most modern office platforms.
Provided superior administrative support for a busy downtown optometry office by assisting the patients in the fitting and selecting of their frames and contact lenses. Entrusted with the organization and planning of the daily work schedules for staff and Doctors. Coordinated and handled daily office duties and scheduled appointments for patients.
Consistently dealt with confidential information and services; maintained the highest standard of discretion when handling caseloads concerning staff, faculty and students.
Effectively handled incoming inquires from visitors at the Front Desk, and by e-mail and phone; quickly identified and ensured that they were received by the appropriate staff and faculty members in the department.
Provided high quality services by personally greeting arrivals and professionally determining the nature of the enquiry.
Prepared orders for frames and contacts with 100% accuracy and assisted patients with their initial selections prior to consultation with the optometrist.
Provide assistance to staff, faculty, and students in the department and ensure that the daily routine of administration is handled efficiently and confidentially for graduate and undergraduate program.
York University, Bachelor of Arts (Sociology), 2006. ROSI: Basic Courses, Organizational Development & Learning Centre, Present • The Student Experience Course Series, Organizational Development, 2009. FIS Training, Organizational Development & Learning Centre, 2008 • Desktop Applications Course and Access Certification ODLC, 2007
Excellent written and verbal communications skills, including dealing with customer complaints and giving formal presentations to executives. Proficient in all Microsoft Office applications, Oracle PeopleSoft, and Intuit QuickBooks. Experience planning, coordinating, and facilitating physical meetings and remote video conferences. Extremely organized and attentive to detail. Comfortable performing a variety of roles, including payroll support, front desk reception, personal assistant, and organizational point of contact.
Tracked and inputted debit memos, purchase orders, and purchase requisitions using FIS financial functions, facilitating the smooth operation of administrative financial management.
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